Call 0870 280 5147 For Three (3) Mobile Support


Three is a company that offers mobile devices such as smartphones and tablets, along with the phone and internet connection services needed for them. If you would like to reach out to the Three customer service team, phone number 0870 280 5147 can be used to connect. Three has been operating in the UK since 2003, and is currently headed by CEO, David Dyson. The main office locations can be found in Maidenhead, Glasgow, and Reading. There are also international offices in Italy, Austria, Australia, Hong Kong, Denmark, and Ireland.

Three offers mobile devices, SIM cards, and connection services. The Three network offers HD call quality to all customers, regardless of the service package they choose. Over 97% coverage in the UK means that devices can be used from almost anywhere. At this time, 45% of internet traffic in the UK is using Three’s network. Via the Three app, subscribers are able to make calls from anywhere there is Wi-Fi, even if there is no cell service in the area at the time.

Three Contact Number for Orders & Accounts

Being such a large company, Three offers assistance in several different forms, including phone, email, and social media. Three support via phone can be accessed by calling 0870 280 5147 from any landline or mobile phone (call rates may apply). Emails can be submitted via the website, but only after visiting the ‘Contact Us’ page and selecting the area within which you need help. Social media contact is also an option, and that contact method is covered below.

What can Three customer service help with?

  • Ordering
  • Deliveries
  • New Service
  • Devices
  • Complaints
  • Accounts
  • Billing
  • Payments
  • Upgrades
  • Cancellation
  • And More

Three contact is possible throughout the business week, as well as on the weekend. If you’re contacting the company Monday through Friday, the business hours are 8am to 9pm. If you’re contacting them on Saturday or Sunday, the business hours are 9am to 8pm. Outside of these hours, the only two contact options are email and social media. Note however, that a response is not likely to come until business hours resume, so calling in may still be the fastest option for getting help.

Answers to many common questions can be found on the Three website ( The store area provides details about the products and services that are offered, while the support area offers answers to many of the most frequently asked questions. From the support page, visitors are able to select the topic category that they are most interested in, and then make additional selections to narrow down the information. If you do not see the information that you need within the support area, call for Three support by dialing 0870 280 5147 and connecting to a live agent who can help.

Three Mobile Customer Service – Social Media

It is possible to reach out to Three customer service on social media. The company can be found on Facebook, Twitter, YouTube, and Instagram. Like email, you can expect a response during customer service hours when posting to these pages or sending a private message. Social media is a good contact method for getting answers to questions related to products or services. It can also be a good way to find out more about service outages. It may not, however, be the best method of contact for dealing with billing issues or making a payment. These matters are best handled by calling 0870 280 5147.

Three Customer Services for Orders

The devices offered by Three include popular products such as the iPhone, iPad, Samsung Galaxy, and more. Any device can be ordered online, but phone orders are also accepted. If you prefer phone ordering over ordering online, call 0870 280 5147. To save time and avoid mistakes, have the item number ready when calling. Having pre-selected a call and data plan will also be helpful. An agent can help with this if you would like. A lower price is likely to be paid if your plan selection is based upon how much you actually make calls and/or use the internet from the device.

All orders, regardless of how they were submitted, can be tracked once they have shipped out. A tracking number is provided for every order. If you have questions about a delivery, call the Three phone number listed above. Problems that need to be reported include lost or stolen shipments, as well as shipments that arrive to you damaged or in otherwise unacceptable condition. If you need to make any change to the delivery address, be sure to do this soon after the order is place, before it has been sent out for delivery.

3 Mobile Customer Service – Pay As You Go

Pre-paid service is an option for those who would prefer not to have a contract. As a pre-paid customer, there are a number of plan options, as well as several different ways to pay for service. If you need to top up your account, you can do so from within your account, using any number of payment methods. Automated billing can be set up if you wish. Other payment methods include participating cash machines, purchased vouchers, or by simply calling Three number 0870 280 5147 and providing a payment over the phone. If you need help with setting up an account or making a payment, contact the customer service department for help.

3 Mobile Contact for Service Plans

Several different service plans are available; including plans that including only phone service, only internet, or a combination of the two. If you opt for standard billing instead of pre-paid, you will receive a bill for service each month. The billing amount will be based upon the plan selected, but extra charges could apply if you have exceeded your plan limits. It may be possible to use a device that you already own on Three’s network. If you need more information about connecting your existing device to the network, contact Three customer service at phone number 0870 280 5147 and provide some information about your device.

It is possible to select a plan that provides internet only. Dongles and SIM cards can be purchased, or if you already own a dongle, Three can provide you with a SIM card that will allow you to connect to the network. Plan choices included a set amount of data, or completely unlimited service. Both contract-based and no-contract plans are available. If you need help with selecting a plan, connecting to the network, installing a dongle or SIM, or establishing service for the first time, contact Three. Agents are able to provide assistance with any and all matters related to selecting a plan and setting up internet service.

Those who choose a standard monthly billing plan may be able to get a new device for free or at little cost when their contract comes up for renewal. If you’re interested in learning when you will be able to renew, contact 3 mobile by dialing 0870 280 5147. You can also find this information by logging into your account or using the Three app. Pay As You Go customers can purchase a new device anytime they wish, but will not be provided with one for free. Payment plans are available with some devices, allowing customers to make smaller monthly payments to pay off the device, rather than paying the full cost upfront. To see if you qualify to finance a device, contact Three customer service.

Three Products and Services for Business

If you own a business, then you may wish to contact Three to find out more about the business services that they provide. Both devices and service may be offered to you at discounted pricing, depending on what your needs actually are. Three phone number 0870 280 5147 can be called during the business week from 9am and 5:30pm if you would like to speak with someone on the business team. It is also possible to request a phone call online, but it can take up to two days to receive a callback, so calling in directly is the fastest way to get the information that you need.

No matter what the size of your business is, the type of service that you need will be based upon the type of business that you run. Three is prepared to provide service for both office locations, as well as for those who work outside of a standard office. If you need help with setting up a business account, contact Three customer service using the phone number listed above. A business team member can help you to select a plan, activate devices, change from one service provided to another, explain plan and device options, and much more.

Three Contact for Wholesale Information

Three does offer wholesale opportunities, such as dedicated APNs, interconnects, SMS Reseller, and more. A brochure that outlines the current opportunities is available on the company website and can also be accessed here: Additional information can be requested by sending an email or dialing Three phone number 0870 280 5147 and asking to be transferred to the wholesale department.


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