Call 0870 280 5145 For ASOS Support

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For 15 years, ASOS has been the hot spot for cutting-edge fashion and is now the United Kingdom’s leading online destination for stylish apparel for both men and women. ASOS contact number 0870 280 5145 can be used to connect directly to the customer service department. Along with their own in-house label, more than 800 brand names and more than 80,000 product lines can be found on their internet site. With approximately 4000 employees, ASOS is headquartered in London, with offices and distribution centers positioned both locally in Hemel Hempstead and Barnsley, and globally in Sydney, New York, Lille and Munich.

ASOS Customer Service Number for Questions or Issues

Assistance is readily available whenever needed to resolve any questions or issues you may have. ASOS customer service, at 0870 280 5145, welcomes calls from 8am to 9pm, seven days a week. Use this phone number to speak with a representative for any questions involving:

  • Placing Orders
  • Product Details
  • Charges & Payments
  • Item Delivery & Tracking
  • Product Returns
  • Account Questions
  • Website & Apps

Online help is also available 24 hours a day on the company website. There are many answers to frequently asked questions that you can refer to. For further information or for more personalized help with any issues not already included there, customers can also either email or open a chat with a member of the customer service team on the help page. While phone response time is typically faster than email response times, email can be a good contact option after business hours or when a prompt answer is not required.

ASOS Customer Service for Orders

Contact ASOS customer service with any questions about an order that you are in the process of submitting, or have already submitted. Customer service specialists can assist with a wide range of matters such as apparel sizes, apparel care instructions, import charges, items missing from an order, or help in canceling a submitted order. Information about an order or how to place an order can be found when you contact ASOS customer care at 0870 280 5145. For faster service, present your order number when calling. With questions involving specific merchandise, have the item’s product code number on hand to refer to.

ASOS Contact for Exchanges and Returns

ASOS offers hassle-free returns providing replacement or refund if you find that an item does not fit or does meet your expectations. Enclosed with each shipped order is a pre-paid shipping label for fast, free, easy, returns. To start a return, just fill out the Returns Form enclosed with your order and use the label provided to ship the article back to us via USPS. Contact ASOS with any questions you may have about the process. The return policy for UK customers and International customers may vary, so call ASOS customer service at 0870 280 5145 or visit the help page to view the return policy specific to your location.

ASOS Number for Assistance with Your Account

Account support is available for assistance with:

  • Creating a new account
  • Deleting an existing account
  • Password recovery
  • Problems with logging in
  • Updating shipping information
  • Enrolling in Premiere Delivery

Creating an account is quick and easy and only involves basic information. Payment method information is not required to be entered on the site unless placing an order. An account may be created via standard sign-up, or for added convenience, by using Facebook, Twitter, or Google+. To create an account, go to the online registration page and select which of the options you would like to use. Click through to complete the process. For standard sign-up, simply complete the email registration form and submit. Should have any questions about this process, contact ASOS by calling 0870 280 5145.

Contact ASOS for Questions about Shipping and Delivery

In most cases, you can expect your standard delivery order to arrive in about four business days. If your order is being shipped by means of a service which offers customer tracking, it can be followed by clicking on the tracking web link provided to you. If you would like to track an order, it’s easy to do so: simply log in to your ASOS account and go to your open orders. Or if you prefer, you may contact ASOS customer service for the current status of your delivery.

International delivery commonly involves a longer delivery time and may not always be trackable. Call the ASOS customer service number 0870 280 5145 to speak with a member of the customer service team with any questions or concerns you may have regarding international shipments.

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